Shipping policy

Multi Market World

Shipping policy

We deliver across Canada from our Richmond Hill warehouse. Here is what to expect after you order.

🚚

Same-day delivery

Richmond Hill and Markham

🏬

Pick up and save 10–20%

Showroom open 7 days a week

🛠️

Factory defects covered

Tell us within 7 days

🕒 Delivery times

Richmond Hill and MarkhamSame day
Rest of Ontario1–3 business days
Rest of Canada3–9 business days

Shipping costs are calculated at checkout based on your location and items.

📍 In-store pickup

Prefer to see it first or pick it up yourself? Choose pickup at checkout.

Address: 111 Granton Dr, Unit 101, Richmond Hill, ON

Hours: 10 a.m. – 7 p.m., 7 days a week

Pickup discount: save 10–20% on pickup orders. Contact us before ordering to get your pickup code.

Please review our Pick Up and Order Confirmation policies before you come.

↩️ Returns

All sales are final, including delivered online orders, in-store purchases and pickups.

The only exception is a factory defect: contact us within 7 days of receiving your item and we'll make it right. See our Refund policy.

Standard delivery does not include debris removal, box disposal or white-glove unboxing.